Indirect Measures

Indirect measures include perspectives, input, and other indicators (from students or others) that provide evidence related to student performance on program-level student learning outcomes (SLOs) (e.g., students’ perceived gains or confidence in specific skills or knowledge, motivation, satisfaction, the availability or quality of learning opportunities, student progress through the curriculum, etc.). Indirect measures can provide valuable information as to why students learned or did not learn, but they don’t provide direct evidence of what students have learned.

Types of Indirect Measures

Indirect measures come in many forms, and may vary to best meet the needs of the program. WSU encourages programs to choose measures that provide useful information to their faculty and fit with disciplinary expectations. Data from indirect measures may be quantitative (e.g., scale data or counts) or qualitative (e.g., open comments or feedback). See Assessment Data Analysis for more information about quantitative and qualitative data.

Student Perspectives and Experience

Indirect MeasureDescription
Focus GroupsSmall groups of students discuss their experiences, motivation, and perspectives about aspects of their educational experience, skills, or knowledge.
InterviewsOne-on-one dialog with students to discuss their experiences, motivation, and perspectives about aspects of their educational experience, skills, or knowledge.
Surveys: Student or AlumniQuestionnaires used to collect feedback from students or alumni about their educational experiences, motivations, rationales, and confidence or perceived gains in their knowledge, skills, and/or abilities. May be locally developed (e.g. a departmental senior exit survey) or a standardized instrument (e.g. the National Survey of Student Engagement).

Depending on the program, what feedback is needed/desired from students or alumni may vary. Survey questions may include those about curriculum, faculty, offices and services, social opportunities, and career preparation. For program-level assessment, questions should gather information related to program-level SLOs — for example, senior exit surveys should include questions related to learning in the major and not just satisfaction with classes, services, or the college experience in general.
Student Self-assessments or ReflectionsStudent reflection or evaluation of their own performance, experience, and/or process on a work product.

Professional Perspectives and Input

Indirect MeasureDescription
Advisory BoardsProfessional input from an advisory group that provides professional feedback on the program, curricula, and/or skills and knowledge perceived as important for graduates.
Faculty Review of Curriculum, SLOs, Syllabi, or Assignment PromptsFaculty review and evaluation of where program-level SLOs are taught and developed in assignments, courses, and curricula.
Feedback from External AccreditorsFeedback from external accreditors providing professional input on the program, curricula, and/or program-level SLOs.
Internship Supervisor, Preceptor, or Employer Feedback on Student Activities, Motivation, or BehaviorFeedback from internship supervisors, preceptors, or employers about student experiences or general performance in a work setting, such as student activities, motivation or interest, and/or general professionalism or career readiness.
Employer SurveysProfessional input from employers about the program and/or skills and knowledge they perceive as important for graduates.

Indicators of Student Progress / Success in the Curriculum

Indirect MeasureDescription
Course GradesCourse grades might provide information about student preparedness, bottlenecks, or student progress through the curriculum.
Enrollment DataEnrollment data (e.g. course taking patterns, retention) might provide information about the student experience, course availability or bottlenecks, student progress through the curriculum.
Graduation DataGraduation data (e.g. time to degree, job placement) might provide information about student progress or student success in the curriculum.
Participation RatesStudent participation rates in research, internship, service learning, study abroad, and other activities connected to student learning might provide information about the student experience and opportunities.

ACE Services for Indirect Measures

We’re here to help — contact us for more information or to request our services

  • Provide consultations and workshops to address specific needs
  • Collaborate on the design of indirect measures (surveys, focus groups, etc.)
  • Conduct focus groups
  • Analyze assessment data and present results

Spotlights Related to Indirect Measures

Highlighting program assessment in action

See more spotlights related to indirect assessment measures and data in our News Blog.

Indirect Measures Toolkit

The resources below are intended to help programs and faculty as they choose, develop, implement, and refine indirect measures for assessing program-level SLOs as part of program-level assessment. ACE is available to collaborate with undergraduate degree programs to design indirect measures for program-level assessment; contact us for additional information.

Sort by Topic, Type, Author, or Title to find what you need.

TopicTypeAuthorTitleDescription
Focus GroupsQuick GuideACE - WSUQuick Guide to Focus Groups for Program Assessment (PDF)Resource intended to help WSU programs and faculty consider good practices for designing focus groups for program-level assessment
Student Surveys (Locally Developed)Quick GuideACE - WSUQuick Guide to Senior Exit Surveys for Program Assessment (PDF)Resource intended to help WSU programs and faculty consider good practices for developing and updating senior exit surveys for program-level assessment
Note: A system-wide site license for Qualtrics, WSU’s preferred survey tool, is available to all WSU faculty, staff, and students
National Survey of Student Engagement (NSSE)Guiding QuestionsACE - WSUInterpreting NSSE Results: Guiding Questions for WSU Programs (DOCX)Resource intended to help WSU programs and faculty consider NSSE results as part of program-level assessment (log-in required)
Note: Every two years, WSU participates in the NSSE to help assess senior and first-year student engagement. After each administration, ACE collaborates with WSU’s Office of Institutional Research to disaggregate responses from senior majors for undergraduate degree programs and colleges. For more information about NSSE, including resources for promoting NSSE, see WSU’s NSSE website.
National Survey of Student Engagement (NSSE)Survey InstrumentNSSE - Indiana UniversityNSSE 2025 Survey Instrument with Topical Modules (PDF)Copy of the 2025 NSSE survey instrument and topical modules (Inclusiveness and Engagement with Cultural Diversity & Mental Health and Well-Being), with mapping to the WSU Undergraduate Learning Goals and color-coding to align with NSSE's engagement indicators
National Survey of Student Engagement (NSSE)SpotlightACE - WSUPsychology: Examining NSSE Results to Assess the Student ExperienceSpotlight blog describing how the Department of Psychology examined their 2023 NSSE responses from their seniors to corroborate the results of other assessment measures
Internship Supervisor, Preceptor, or Employer FeedbackQuick GuideACE - WSUQuick Guide to Internships and Other Field/Professional Experiences for Program-level Assessment (PDF)Resource intended to help WSU programs and faculty consider good practices for using internships and other field/professional experiences to assess student learning as part of program-level assessment
GeneralAI Prompts/ ToolsACE - WSUAI Tools and Prompts to Support Program Assessment ActivitiesWebpage with AI prompts and tools, including a prompt intended to help WSU programs and faculty review an existing survey, interview, or focus group instrument (e.g., NSSE, course evaluations, alumni surveys, employer surveys, etc.) to determine the alignment between the instrument’s questions and program-level SLOs
SamplingQuick GuideACE - WSUQuick Guide to Sampling, Sample Sizes, and Representation (PDF)Resource intended to help WSU programs and faculty consider good practices for considering sample sizes and strategies for program-level assessment
Data StewardshipQuick GuideACE - WSUQuick Guide to Assessment Data Stewardship for Academic Programs (PDF)Resource intended to help WSU programs and faculty consider good practices for collecting, managing, and using program assessment data that align with WSU’s Data Protection and Classification Policy (UPPM 87.53, formerly Executive Policy #8)

Additional Resources and Scholarship

Books

Note: Please contact ACE to borrow a book.

Krueger, R. & Casey, M. (2009). Focus Groups: A Practical Guide for Applied Research. Thousand Oaks, CA: Sage Publications.

Suskie, L. (2018). Part 4: The assessment toolbox. In Assessing Student Learning: A Common Sense Guide. San Francisco, CA: Jossey-Bass.

Other

Suskie, L. Blog posts categorized ‘How to Assess’, A Common Sense Approach to Assessment in Higher Education Blog.

University of Hawaii at Manoa Assessment and Curriculum Support Center. How To: Choose a Method to Collect Data or Evidence Website.